We came to London to visit our daughter,that uses your services regularly, and our vehicle started to make some noises so we contacted Vaughn auto and we were glad we did. they got it in the next day and the service was great. Jamie Lyn at the front reception is very friendly and knowledgable. They gave us a text with a detailed account of our brake problem with pictures. That was the first time we had that presented that way and we where quite impressed. Once we okayed the text it was dealt with efficiently and we where very happy with the service department. This shop is in the city but they give you that small town caring service and we appreciated it! I had an appointment at the hospital and they graciously shuttled myself to and from the appointment! The time they had our vehicle they also gave us a loaner and I could do the shopping that I needed to get done. I would highly recommend Vaughn Auto Service and if we ever need there services we will be contacting them for sure. Thanks again Vaughn Auto!!